Job Description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Workforce Development (DWD) :
Our mission is to develop a premier workforce that will allow Indiana employers to flourish and entice businesses from outside our state to relocate to Indiana. Everyone at DWD will be required to think outside-the-box; to determine metrics that will allow for measurement and improvement and efficiencies to be made along the way. Cutting edge technologies will be utilized to help assess Indiana’s employment future. If managed properly, Indiana’s workforce will be second to none and completely prepared for the next phase of the state and country’s economic growth. 

Role Overview : 

As a Business Systems Consultant Intermediate, you will be responsible for developing technical standards, recommending quality improvements, and guiding junior analysts. Your duties include defining system scopes, integrating new processes, and maintaining strategic relationships with customers. You will analyze business needs, document requirements, and devise technical solutions. Additionally, you will manage expectations, facilitate technical resolutions, and establish procurement contracts. Advanced knowledge of business systems, technical problem-solving, project management, and system design is essential. Strong analytical, communication, and leadership skills are also critical. You will work closely with management and various stakeholders, often involving collaborative problem-solving  

Salary Statement : 

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:

• Assists in the development of technical standards and policies.
• Recommends and facilitates quality improvement efforts.
• May train, guide, and advise lower-level Business Analysts.
• Formulates and defines system scopes and objectives through research and fact-finding combined with a basic understanding of user needs and business systems and industry best practices.
• Creates process change through the integration of new processes with existing ones and communication of changes to impacted Business Systems teams.
• Establishes and maintains strategic partnerships with assigned customers in order to help them meet their business and technical needs.
• Participates in the development of strategic plans based on customer needs.
• Analyzes business and user needs, document requirements, and devises new technical business system solutions or revises existing system logic difficulties as necessary.
• Develops or modifies moderately complex information or communication systems processes.
• Facilitates the delivery of technical business solutions and products.
• Manages the expectations of customers, peers, vendors, and management.
• Establishes contracts for the procurement of technical business solutions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. 

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

The ideal candidate in this role should minimally have either 

• a Bachelor’s Degree and 1 year of experience, or 
• an Associate’s degree with 2+ years of experience, or 
• at least 3+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.

Related certifications and coursework may be considered for education or experience.

• Advanced knowledge of the organization's business systems and commercial business applications.
• Advanced knowledge of technical problems and solutions as they relate to the current and future business environment.
• Considerable knowledge of project management theories and practices and the ability to apply that knowledge.
• Advanced knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.
• Ability to apply system development methodologies to oversee systems modifications and initiatives.
• Ability to use logic and critical thinking to address issues efficiently and effectively.
• Ability to adapt to new information and scenarios and understand the implications of those changes.
• Knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Familiarity with using and interpreting data structures and relationships.
• Ability to understand how change management methodology aligns with and enhances project management and implementation.
• Ability to lead, encourage and influence others to perform.
• Effectively communicate both orally and in writing.
• Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

   

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .

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