Are you a pro at juggling multiple chats while delivering flawless customer support? CornerStone Staffing has partnered with a leading education software company to find top-tier chat agents like you—seasoned professionals who thrive in high-volume environments and know how to troubleshoot with speed and precision. If this describes you Apply Now, your experience is exactly what we’re looking for!
Job: Customer Service Chat Agent
Location: Remote (must reside in DFW, TX) | Remote-US
Compensation & Schedule
• $18.00/hour
• Flexible shifts between 7:00 AM – 6:00 PM CST
• 2+ month seasonal project
ROLE IMPACT
This remote-based role supports high-volume, real-time customer interactions via web chat, helping clients resolve technical and account issues swiftly. Success is defined by multitasking efficiency, chat response accuracy, and first-contact resolution rates across multiple digital channels.
KEY DUTIES
• Handle multiple concurrent chats using chat platform software across a high-volume environment
• Provide technical support and account assistance through chat in a professional, customer-focused manner
• Troubleshoot product and connectivity issues and guide users through resolution steps
• Document interactions clearly and accurately in CRM tools
• Escalate complex or unresolved issues to higher-tier support when necessary
MINIMUM QUALIFICATIONS
• 2+ year of experience in high-volume chat or multi-screen customer support
• Proficiency in navigating multiple platforms while maintaining chat flow
• 1+ year chat tech support
• Must reside within the Dallas-Fort Worth metroplex
EQUIPMENT & WORK ENVIRONMENT
• Reliable internet connection and quiet workspace
• Use of dual monitors or multi-screen setup
• Must pass required background check before start
PREFERRED SKILLS
• Familiarity with chat support platforms (e.g., Zendesk, LivePerson, Intercom)
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
...raising the bar for healthy scenting solutions in the industry! Position Overview: We are seeking a dynamic and experienced Jr. Sales Recruiter to join our team in Boca Raton, FL and play a crucial role in identifying and attracting top-tier sales talent. As a Jr. Sales...
...joining a culturally diverse team that includes some of the best nurses, physicians, and allied health professionals in the world.... ...technology and groundbreaking medical research. The Nurse Practitioner (NP) works collaboratively within a multidisciplinary health team...
...manner. Complete daily maintenance report and notify shop supervisor of any needed repairs. Complete pre-trip and post-trip inspections as well as loading and unloading products. Follow all guidelines and regulations for hauling bulk liquid products to include,...
...techniques Required Experience ~ A Bachelors degree in Civil Engineering or Construction Management is required ~2+ years of... ...must be currently eligible to work in the U.S. without further visa sponsorship. Candidates applying for positions where driving is a...
**Job Summary**The Monitor Technician is responsible for continuous surveillance of telemetry monitors to assess and document patient cardiac rhythms. Identifies arrhythmias, communicates findings to the healthcare team, and ensures monitoring equipment is functional and...