Deputy Director, People Global Operations, Seattle Job at Bill & Melinda Gates Foundation, Seattle, WA

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  • Bill & Melinda Gates Foundation
  • Seattle, WA

Job Description

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The TeamIn the People function, we are inspired by our mission and are compelled by the opportunity to make an impact. Along with our partners, we take on complex challenges, continually test new approaches, and embrace change where it will facilitate the best outcome. We are on a mission to evolve how we work by pushing for greater transparency so people have access to information they need to make decisions, creating energy to support a thriving workforce, and showing respect so everyone can bring their best, authentic self to work every day.

Application Deadline : Friday, August 22, 2025

Your Role:

You are responsible for leading People Global Operations, a team that modernizes and delivers HR services and solutions to our global employee communit y . This team integrates T alent Operations and HR Global Operations into one cohesive, team. You will enable quality decision-making, prioritization, and measurable impact through your work . By build ing strong relationships with a variety of partnerships with internal and external collaborators , you manage effective interactions with senior audiences, and lead HR-directed, cross-functional programs and technology - driven solutions , including, generative AI and systems automation , to create seamless employee experience s , drive efficiency, and improve organizational agility. This role requires a visionary leader with a deep understanding of the external technology landscape , who can quickly ground themselves in the context of the foundation’s programs, processes, and norms to translate into actionable innovation grounded in our values and operational context .

What You'll Do:

  • HR operations : Lead functions including employee lifecycle system processes ( hiring , job changes , and terminations ), HRIS administration, compensation operations, and compliance.

    • HR policy and compliance: Ensure HR policies, procedures, and other operational documents are up to date, compliant with laws, and effectively communicated.

      • Shared service delivery: Implement and maintain service-level agreements (SLAs) and key performance indicators (KPIs) for HR service delivery.

        • Recruiting systems and processes: Standardize recruiting operations processes a nd practices to ensure consistency and scalability. Be responsible for recruit ing systems and tools (e.g., ATS platforms), including configuration, enhancements , and vendor management.

          • Develop AI s trategy: Develop and execute a comprehensive AI strategy to transform employee and candidate experience, in line with overall strategic objectives and HR processes.

            • Strategic l eadership and e xecution: Lead the strateg y planning and execution process to enable and implement HR solutions across all the foundation's global presences to address critical areas for operational improvement and alignment with the foundation's global impact goals.

              • Technology e valuation and s election: Collaborate with cross-functional teams to evaluate and select the most suitable AI technologies and solutions that align with the organization's needs and goals.

                • Process i mprovement and e fficiency: Evaluate current people-related processes to identify inefficiencies and areas in need of improvement . Develop and deploy solutions to optimize processes and improve operational efficiency ; including AI-driven solutions

                  • AI Governance: Advocate for responsible AI practices, ensuring data privacy, security, and ethical considerations are embedded throughout the process.

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